COMPANY PROFILE
Oracle Corporation
With more than 420,000 customers and with deployments across a wide variety of industries in more than 145 countries, Oracle develops, manufactures, markets, sells, hosts, and supports database and Middleware Software, Application Software, Cloud Infrastructure, Hardware Systems, and related services worldwide. Oracle offers a comprehensive and fully integrated stack of Cloud Applications and Cloud Platform services unique in the market in terms of completeness. From data center operations to Cloud Applications, Oracle not only eliminates the complexity that stifles business innovation, but also engineers in speed, reliability, security, and manageability.
For several years, Oracle has evolved CRM solutions into Customer eXperience creating an unique, modular and integrated platform able to cover all core processes: from the engagement of anonymous users, to turn them into potential clients, with advanced Modern Marketing solutions, through the sales processes, with Modern Sales Automation, and innovative solutions for eCommerce, with the newly released Oracle Commerce Cloud, to finish with the management of the after-sales customer lifecycle of service solutions with the Modern Service offering.
The complete and fully modular offer is designed to ensure a consistent Customer eXperience, personalized for each customer. Oracle solutions create real value for companies: being able to have a unified view of the person, at all stages, through both digital and traditional channels.Oracle supports its customers in winning the challenges that they are facing in the market and extended the core Customer eXperience platform with unique solutions, available in Cloud and On Premise, for Big Data, for Analytics and for Internet of Things, allowing companies to capture an increasing number of customer information, their habits and behaviors.
Two years ago Oracle decided to build a next generation eCommerce solution. Key elements of this innovative solution are: the ability to combine the solidity derived from twenty years of Oracle experience in the on premise solutions and in eCommerce portals, with total flexibility in design, structure and layout, of the eCommerce sites; agility and speed to implement campaigns in a few hours that could last few days to be able to capitalize significant events in the market with no major investment, not feasible anymore. The promise is to deliver amazing user experiences, now!